Job Title: Visiting Scholar, UCSF; Affiliate faculty, UC Berkeley; Professor of Human Resource Management, Aston University
Bio: Aoife McDermott, Ph.D., was a 2022-23 U.K. Harkness Fellow in Health Care Policy and Practice at UC Berkeley, during which time she edited the Research Handbook on Contemporary Human Resource Management for Health Care (Edward Elgar, 2024). She is professor of human resource management at Aston University (Cardiff at the time of her Fellowship), maintains affiliate faculty status at UC Berkeley, and is collaborating with colleagues at Healthforce and the Institute for Policy Studies at UCSF. Her work focuses on the employment relationships, wellbeing, retention, and workforce management in health and social care, including current collaborations examining peer support worker roles in behavioral health, and leader preparedness for AI adoption, examined through the case of AI scribes. A committed teacher, she was founding program director of the M.Sc./Diploma in health care planning, commissioned by the Welsh Government and NHS Wales to provide a talent pipeline in this space. McDermott previously coordinated the multidisciplinary Cardiff Health Organization and Policy Studies (CHOPS) research group and held trustee and officer roles for the Learned Society for Studies in Organizing Healthcare. She has twice organized the society's biennial International Organizational Behavior in Healthcare Conference, and edited book and special issue collections produced from these meetings. She serves as Independent Chair of the Leicestershire Health Determinants Research Collaboration (NIHR-funded) and is a member of the NHS Pharmacy Research Advisory Group. Educated at Trinity College Dublin, McDermott was a Trinity Scholar, awarded a gold medal, and completed her Ph.D. as a Government of Ireland Research Scholar. She is a fellow of the Academy of Social Sciences.
Placement: University of California, Berkeley
Mentors: Hector Rodriguez, Ph.D., M.P.H., Kaiser Permanente Endowed Professor, Health Policy and Management; Director, Center for Healthcare Organizational and Innovation Research, UC Berkeley School of Public Health
Project: Strengthening Primary Care Through Clinical Staffing
Description: Strengthening of primary health care is a Commonwealth Fund imperative and a shared policy priority in the U.S. and the U.K. Both countries face shortages in the supply of primary care clinicians despite attempts to enhance multidisciplinary teamworking, and concern regarding the retention of those currently in post because of work-related pressures.
As staffing impacts capacity to provide high-quality and equitable care, the research is underpinned by a concern with primary care clinicians' employment relationships and experiences at work. First, it aims to understand the factors that influence primary care clinicians' assessments of the attractiveness of their roles. Second, it aims to consider how these factors might inform the attraction and retention of primary care clinicians. Third, it aims to identify stakeholders with capacity and influence to enact the identified interventions.
The research will adopt a qualitative and case-based approach to enhance understanding of key influences on employment relationships, experiences of work in primary care, and how these vary in different contexts. Ultimately the research aims to enhance understanding of how to maintain and enhance clinical staffing in a range of primary care settings.